This policy explains what personal information Royalwheel collects when you use royalwheelcasino.com, how we use it, who else sees it, and the rights you have under the Privacy Act 1988 and the Australian Privacy Principles.
We are an independent information portal. We do not run a casino, take bets, or hold player accounts. The data we collect is limited to what you provide through contact forms and what your browser sends when you visit.
Who Controls Your Data
The data controller for royalwheelcasino.com is the editorial team operating this portal. You can reach us at [email protected] with questions about this policy or requests regarding your information.
Royalwheel the operator – the entity running the casino services described on this site – processes its own user data under separate terms. This policy covers only what our portal collects, not what the operator holds.
What Information We Collect
We gather two kinds of data: technical information your browser sends automatically, and details you choose to submit through our contact form.
Technical data includes your IP address, browser type and version, operating system, referring URL, pages visited, and time spent on each. This arrives through standard web protocols and is logged by our hosting provider.
Contact-form data is what you type into the form on our contact page: your name, email address, and the content of your message. We collect this only when you submit the form; browsing the site without using the form sends us no identifying information beyond the technical data above.
We do not collect payment details, government identification, account credentials, or gambling history. Those belong to the operator, not to us.
How We Use Your Information
Technical data helps us understand which pages are read, where visitors come from, and whether the site works on different devices. We use this to improve navigation and fix broken links.
Contact-form submissions are read by our editorial team to answer your question or address your concern. We do not use them for marketing, and we do not build profiles from them.
Legal Basis
Under Australian privacy law, we process technical data on the basis of legitimate interest – operating a functional website and understanding how it is used. Contact-form data is processed with your consent, given when you submit the form.
Who Else Sees Your Data
We share information with three categories of third party, each for a defined purpose.
| Category | Purpose | What They Receive |
|---|---|---|
| Hosting provider | Serve the site and store server logs | IP address, browser data, pages visited |
| Analytics service | Measure traffic and identify technical problems | Anonymised usage data, aggregated by page and device type |
| Advertising partners | Display relevant offers on other sites | Cookie identifiers, pages viewed, approximate location (country level) |
We do not sell your data to brokers, and we do not transfer it outside Australia except where a service provider operates servers offshore. Where that happens, the provider is bound by contract to protect the data to the same standard we apply here.
Your Rights Under Australian Privacy Law
You have the right to know what personal information we hold about you, to have it corrected if it is wrong, and to ask us to delete it where the law permits. You may also restrict how we process your data, object to processing based on legitimate interest, and withdraw consent you have previously given.
Access – request a copy of the personal data we hold about you.
Rectification – correct information that is inaccurate or incomplete.
Erasure – ask us to delete your data where we no longer need it.
Restriction – limit how we use your data while a dispute is resolved.
Objection – challenge processing based on legitimate interest, and require us to stop unless we demonstrate a compelling reason.
Portability – receive your data in a structured, commonly used format and transmit it to another controller.
Withdraw consent – revoke permission for processing that relies on your consent, such as analytics cookies or marketing emails.
How to Exercise Your Rights
Email [email protected] with your request. Include enough detail for us to locate your data – the email address you used on the contact form, or the approximate date of your visit if you are asking about technical logs. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au. The OAIC is the supervisory authority for privacy matters in Australia.
How Long We Keep Your Data
Server logs are retained for 90 days, then automatically deleted. Contact-form submissions are kept for two years from the date we close your inquiry, then purged from our inbox and backup systems.
Analytics data is anonymised within 24 hours of collection and stored in aggregate form for as long as we operate the site. Advertising cookies expire after 90 days or when you clear your browser storage, whichever comes first.
Protection of Minors
This site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone younger than that. If you believe a child has submitted data through our contact form, notify us at [email protected] and we will delete it immediately.
Parents and guardians can use browser controls and third-party filtering software to prevent minors from accessing gambling-related content.
Changes to This Policy
We review this privacy policy periodically and update it when our practices change or when the law requires. The date at the end of this document shows when it was last revised. Continued use of the site after an update means you accept the revised terms.
Significant changes – such as a new category of data collection or a change in legal basis – will be announced on the homepage for 30 days before they take effect.
Contact
Questions about this policy, or requests regarding your personal data, should be sent to [email protected]. We aim to respond within 48 hours.
Last updated: January 2026
Disclaimer: royalwheelcasino.com is an independent information portal. We do not operate a casino, accept wagers, or organise gambling activities. This site is intended for users aged 18+ only. If you need help with gambling-related concerns, contact the National Gambling Helpline on 1800 858 858 or visit betstop.gov.au.